To All Owners Of MetaStock:
In order to continue giving clients the best possible software and data experience, it is sometimes necessary to discontinue product support of older versions of MetaStock. For this purpose, as of December 31, 2007, [tag]Equis International[/tag] will no longer be providing product support for [tag]MetaStock[/tag] versions 8.0 and 9.0. Note: versions 9.1 and above will not be affected by this change.
Please review the following frequently asked questions to better understand the end-of-life cycle, how it will affect you, and what options are available:
Who will be affected by this change?
All clients using MetaStock versions 8.0 and 9.0.
How do I determine which version of MetaStock I am using?
If you are not certain which version of MetaStock you are currently using, open the MetaStock application; select the “Help” menu then “About MetaStock.” The version number will appear at the top of the resulting dialogue box.
Will I be able to continue using my version of MetaStock?
Though your version of MetaStock will continue to operate, you will not be able to receive symbol database updates. Moreover, you will not receive product updates, software patches, or service communications.
Will I be able to receive customer support via phone, chat and e-mail?
We work hard to support all MetaStock clients. Within reason, our customer support call center will continue to support clients with older versions of MetaStock.
What are my options for upgrading to the current version of MetaStock?
MetaStock 10 is our most current version. It features a variety of enhancements not available in previous versions. These include the RMO Trading System, custom time intervals, Fibonacci Projections, an enhanced Explorer, Windows Vista compatibility and more. It is available at a drastically reduced price to clients affected by this change.
• 9.0 End of Day to MetaStock 10 for $149.00 USD
• 8.0 End of Day to MetaStock 10 for $249.00 USD
• 9.0 Pro to MetaStock 10 for $249.00 USD
• 8.0 Pro to MetaStock 10 for $349.00 USD
Also note: If you have [tag]End of Day[/tag] and would like to upgrade to the Pro version upgrades are available to you as well.
For more information on upgrade pricing please go to visit our MetaStock Upgrades options page.
If you have additional questions regarding this change, or if you would like to upgrade to MetaStock version 10 at the reduced price contact us toll-free at 1-877-386-3763 (in the US) or 1-877-463-7638 (in Canada).
- The [tag]FundSoft[/tag] Team
